Hotel

Human Resources factor plays an important role in the success of an organization and it is true that the core function in hotel business is all about providing better services. In fact, the aspect of the hotel customer experience is the hotel staffs, and how efficient and experienced they are. By being prompt, efficient, friendly and helpful to ensure that the customers receive courteous and proper attention, the staffs could take a potentially situation and turn it around with their actions. In addition, they help maintain the excellent hotel goodwill. That will make great satisfaction for the customers’ return, reviews and positive recommendation. The hotel business is characterized by seasonality which plays a significant role in determining customer behaviour. The highest season, usually in December and beginning of the year attract more customers than other seasons, and its recurrence has resulted to perpetual trends in the hotel industry. It is therefore essential for hotel owners to understand the seasonality, especially in high season of the regions they operate in, so that they can run their operations efficiently by upgrading staffs’ work schedule to suit with work demand and manage well in advance. myHR System is designed to support hotel industry with the options available to adapt well with the business looking to be more productive in the way they work.

Taking overtime hour to become compensate OT.(Compensate OT)

Taking day off work hour to be calculated as Compensate Day Off.

List identified workers who conduct their work in the current time (Staff in House) to be tracked in case of emergency.

Calculate average income from Service Charge paid to all staff members.